Assist Finance Corporation Limited ("Assist Finance", "we", "us", "our") is committed to providing a high level of privacy to its customers, consultants and other affiliates in relation to the personal information that is collected from them. To display this commitment, we have formulated the following privacy statement for our customers' viewing.
Collection of Personal Information The type of information generally collected by Assist Finance includes your name, address, telephone number, facsimile number, e-mail address and general financial information. We collect this information in order to perform the services that you have requested, to answer the query that you have made, and for other related purposes within your reasonable expectations. We limit the collection of information from you to what is necessary to provide our products and services, to offer new products and services, and to fulfil any legal and regulatory requirements.
When you browse this website, our Internet Service Provider makes a record of your visit. Certain information about your visit onto our website is logged for statistical purposes.
Assist Finance does not attempt to identify you or to monitor or chart your on-line activities from this information. The information is solely used for website analysis and improvement, and to increase the relevance and usefulness of our products and services to our customers.
Our intention is always to collect your personal information directly from you. If for a valid reason we are unable to do so, we may involve another organisation. For example, when you apply for a credit facility, or in connection with the ongoing management of your Assist Finance loan/s, we may collect information such as a credit report from a credit reporting agency.
We will not conduct any inquiries into your credit history or exchange information with other credit providers until you have completed and signed Assist Finance's Privacy Act authority form.
Use and Disclosure of Personal Information Assist Finance will generally only use your personal information for the purpose for which it was collected, and for related purposes which are within your reasonable expectations. Your personal information may also be used in market research and statistical studies, and improvement of our products and services. We will use de-identified information in these circumstances wherever possible.
We may also use your personal information to notify you of new products and services, send surveys to you and keep you informed of any other changes at Assist Finance which may affect you. If you respond to a survey or questionnaire, your responses will only be used in internal marketing and the improvement of services and products offered to our customers.
If Assist Finance collects sensitive information from you we will use and store that information in a considerate, discrete and secure manner.
Assist Finance will not sell your personal information to any third parties.
When Assist Finance engages external marketing or research service providers these service providers will be required to sign confidentiality agreements. We will only engage such other organisations where we are assured that that organisation has the same commitment as us to the protection of your personal information. They will only be permitted to use personal information disclosed to them by Assist Finance for the specific purposes for which it was provided.
We will only disclose your personal information to another organisation where we have obtained your consent in writing, orally, or implied from your dealings with us, or where we are required to disclose that information by law.
Personal Information Quality Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, please contact us and we will use all reasonable efforts to correct the information.
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