Continued...Personal Information Security Assist Finance is committed to keeping secure the data you provide us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.
By law, we are required to hold certain information about you for a specific period of time, even after you are no longer a Assist Finance customer. However, after that time you can be assured we will destroy your personal information thoroughly and safely.
We may also hold certain information about you which is required for a purpose of which you are aware or reasonably expect us to hold the information. When that information is no longer needed, it will be safely and thoroughly destroyed or permanently de-identified.
Access to Personal Information You are entitled to request access to the personal information we hold about you. We are able to provide you with information such as your name, address and contact details quite easily. Where more detailed information is requested, we may need to apply a retrieval fee. This process may take up to 30 days from your request. If we deny, or are unable to fulfil your request, we will let you know why. If you need to access your personal information, please write to us at the address listed below.
Cookies A "cookie" is a piece of information that an Internet website sends to your browser when you access information at that site. Cookies indicate to a website that you have visited it before and they can be used to record what parts of a website your computer is visiting. Cookies do not identify individual users, although they do allow identification of the type of browser used and the Internet Service Provider (ISP).
There are two types of cookies: "persistent" and "session-based".
Persistent cookies track a visitor's journey through the issuing website. They are stored on your computer and allow the website provider to see which pages and information are of most interest to those browsing the site. This type of cookie does not contain personal information; only a log of your movement through the website.
Session-based cookies are short-lived, existing only for the actual time you are logged on. These cookies ensure heightened security for you, by authenticating and identifying your registration for the secure areas of the site without the need for you to constantly re-enter your information. They expire when you close your web browser.
Most browsers can be configured to refuse cookies. You may also delete cookies from your hard drive. However, doing so may hinder your access to areas of our site and others.
On-line Security Our website uses encryption techniques to enhance your privacy and security on the Internet. When logging into our secure area, you may be asked to enter a unique username and password. Remember to keep these codes secure, as without them you will not be able to access secure information on the site. Ensure that your password cannot be easily guessed, is kept secret and not written down. Should you forget your password or username details please contact us immediately by post, telephone or e-mail (see details below). If you use a shared computer, please remember to log out so that the next user will not have access to your details.
We remind our customers that, despite best practice, the privacy, security and integrity of information transmitted via the internet (including e-mail) cannot be guaranteed, except where we have indicated previously that a particular transmission will be protected (for example, the secure area of the site).
Links The Assist Finance website may contain links to a number of other websites that are included on the basis of containing content relating to our business and related areas, or to sites containing general information for the personal interest of the user. When a user has clicked on a link to another site, they leave the Assist Finance site and are no longer protected by the Assist Finance privacy statement.
Promotional Material We respect that you may not wish to receive special offers, updates or surveys from Assist Finance. If at any time you wish not to receive further information from Assist Finance, please contact us at the below address. Ensure that you include your name, postal address, telephone number, e-mail address and any other relevant information so that we can adequately remove your details from our list.
Send an e-mail to:
info@assistfinance.com.au Send mail to:
Assist Finance Corporation Limited
Level 3, 182 Victoria Square
Adelaide SA 5000
Amendments to this Privacy Statement We may amend this Privacy Statement from time to time, but will remain bound by any legislative requirements. We may notify you about changes to this Privacy Statement by posting an updated version on our website.
For more information If you have any questions, concerns or comments, please e-mail:
info@assistfinance.com.au You can also contact the Federal Privacy Commissioner at:
Office of the Federal Privacy Commissioner
Level 8, Piccadilly Tower
133 Castlereagh Street
Sydney NSW 2000
